• 1 hour ticket response
  • 1 hour ticket response

  • Our team of techs is committed to providing quick answers to each of your queries. We’ll review your customer support ticket the instant it is received and will reply with a solution to your problem within maximum one hour after the support ticket submission. In fact, our average trouble ticket response time is twenty minutes.

  • Top quality support service
  • A Premium Customer Support Service

  • Each member of our support staff has many years of experience in the cloud hosting niche and the majority of them have been with us for at least 5 years. They are all eager to answer all your requests in the most competent manner possible.

  • Intuitive help center
  • An Easy–to–Navigate Help Center Section

  • Included in the Website Control Panel is an easy–to–navigate Help Center, which offers different information sources. You can browse through a constantly updated knowledge base featuring web hosting account management articles and web site administration articles, check our step–by–step video tutorials or browse our F.A.Q. database.