1 hour ticket response
Our team of techs is committed to providing quick answers to each of your queries. We’ll review your customer support ticket the instant it is received and will reply with a solution to your problem within maximum one hour after the support ticket submission. In fact, our average trouble ticket response time is twenty minutes.
A Premium Customer Support Service
Each member of our support staff has many years of experience in the cloud hosting niche and the majority of them have been with us for at least 5 years. They are all eager to answer all your requests in the most competent manner possible.
An Easy–to–Navigate Help Center Section
Included in the Website Control Panel is an easy–to–navigate Help Center, which offers different information sources. You can browse through a constantly updated knowledge base featuring web hosting account management articles and web site administration articles, check our step–by–step video tutorials or browse our F.A.Q. database.