In spite of the fact that the web hosting service offered by the different companies is de facto identical, each provider has got their own platform with its own tweaks and different ways to accomplish given procedures. In situations like this, an info-laden knowledge base would be very useful both for people with little or no practical experience and for technically trained users who will sooner or later discover how given operations are done, but will lose some time meanwhile. The purpose of such a knowledge base is to make the service fast and easy to use, saving users a lot of time and energy. The result is more content clients, since they can quickly find the info they wish, and less work for the customer care staff, because usually the vast majority of the questions and difficulties that clients have are already described in the knowledge base. Provided that the articles themselves are properly written and encompass more topics, you will be able to find out more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Cloud Hosting
All cloud hosting that we’re offering feature a comprehensive knowledge base where you can find everything you may ever need to know in regard to your hosting account. Irrespective of whether you are planning to set up a brand new MySQL database, to redirect a domain by means of an .htaccess configuration file or to set up an e-mail account on your personal computer or phone, you can simply read our step-by-step help articles and all the info that you require will be there. When you visit a particular section of your Hepsia hosting Control Panel, you can see articles that are associated with the features that can be accessed through it. In case you prefer to check the entire article collection and get familiar with all the functions that Hepsia is offering, or only to read generic information about the hosting service, you can browse through the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our utmost to encompass any difficulty that you might confront, but if you do not find what you are searching for, you can always touch base with us, as our help desk team is at your disposal 24-7.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which comes with our semi-dedicated hosting services, will permit you to access the in-depth online support documentation that we’ve prepared for you. The articles themselves offer generic info on our web hosting services, instructive manuals about the separate features that you can access, together with troubleshooting instructions that can help you recover common problems that you could bump into. The topics that we’ve covered encompass virtually everything, from elementary things such as how to host a brand new domain in the account, to more complex ones such as which SSH commands are allowed on the semi-dedicated servers. Relevant articles about the features of a given section of the Control Panel will always be available in the right corner of the page that you are on, while the entire article list can be accessed through the all-inclusive Help section.