Optional Managed Services
Monitoring & Rebooting
When you’ve got a dedicated hosting service, 24x7x365 monitoring is very important. You must know if all the processes are working normally and if there’s any problem with any of them. Yet, it’s a quite hard and time–consuming task. That’s why we suggest that we handle this job instead of you. Our Optional Managed Services solution offers a unique monitoring tool, which will keep constant track of the various services running on your server to find out if everything is running smoothly. And if there is ever any problem, it will momentarily warn our system administrators.
In case you are working with mission–critical data, it’s a must to maintain a backup of everything, and even more so when it’s your business data. This is why we give you a 50 GB off–server backup storage space with the Optional Managed Services package. You will be able to save all the critical data on a special backup server with RAID hard disk drives that belongs to the exact same network. This will render the backup process faster than light. And our proficient system administrators will help you configure an automatic system that will back up everything without you being required to lift a finger.
Installation & Troubleshooting
If there’s a particular service or application that you would like to run on your server, but you are not aware of how to take care of it, or if you have chronic troubles setting up everything yourself, we offer you a solution. Our Optional Managed Services package covers installation and troubleshooting procedures, meaning that you will enjoy the complete and undivided attention of our sysadmins for half an hour – more than enough time for them to resolve the problem at hand and make things right. And you can also use this time to ask them to assist you with any other server–connected issues you are encountering.