Q: What exactly does website migration imply and what does it involve?
A: The website migration service that we are offering is free (to a certain extent). We will migrate your site(s) to our enterprise–class cloud hosting platform without you needing to do anything. We know from experience that switching hosting providers can lead to lost data and unnecessary downtime. That’s the reason why we will accomplish all that for you for free!We have practiced administrators whose primary job is to make sure that your website functions exactly as it did on your former hosting platform. The administrators are well–versed in migrating custom–built websites, as well as websites that are based on well–known web applications such as WordPress and Joomla™.
Q: How long will the website migration procedure take?
A: While we can’t give you a precise time frame, since there are plenty of factors, among them the physical size of the files and databases, the location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will try our best to transfer your site within 48h, and in some cases – within 24h (when the content is not large).
Q: My privacy is crucial to me. What data do you need?
A: We don’t gather any personal data. We will require, though, the login info for your current web hosting account as well as the name of the web site that you need to move.
Q: You will access delicate data. How can I be sure that you won’t abuse it?
Q: Will my website be offline during the migration?
A: While we transfer your web site, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. As soon as the migration is over, we will make certain that everything is working properly and that the integrity of your data is not compromised prior to telling you that the transfer is finished. Then we will tell you how to move the domain name over to your web hosting account with us and how to modify the DNS records.
Q: Will my present web hosting provider need to provide any information/assistance?
A: Nah. Aside from your login details for the Control Panel, we will not need anything. We’ll never contact your hosting provider. They won’t know anything about the migration either.
Q: Which hosting platforms do you support?
A: Yup. We support all standard Linux–powered web hosting platforms. We do not support Windows–driven web hosting platforms, because we don’t offer Windows web hosting solutions ourselves.In addition, we don’t support proprietary website creation and management interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.